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ACI eHBL 064 – I received the rejection “463: Cargo Control Number (CCN) (Empty or Export) /Supplementary Reference Number/Conveyance Reference Number / Reference Identification-INVALID STATUS OF REQUEST”. What does it mean?

The reason for rejection code 463: “Invalid Status of Request” is due to a duplicate submission to customs if the house bill (HBL) has already been accepted by the Canadian Border Services Agency (CBSA). To resolve this issue, you can either resend the house bill as a change or file the close message if you receive a “Not Matched” or “Client Not Matched” response. This will ensure that the house bill CCN is matched correctly. 

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