Shipping in or out of Asia?
We’re the only service provider with full ASEAN customs connectivity. Find out more

Simpler trade. Smarter tech.

ACE Air 04 – What would happen if the airlines mistakenly send HAWB data after we have already sent sub-HAWB data?

When a carrier files the same HAWB using their own system, it is possible that CBP will reject it due to duplicate records. This can happen even when the original submission of the HAWB was accepted.

Houston, we have a problem!

We are currently fixing this spaceship, so you might experience a bumpy flight.