If the total consolidation was not properly indicated on the close message or the close message sent does not have the related CCN added, the solution is to add the related CCN on the close message menu and then resend as Original.
Shipping in or out of Asia?
We’re the only service provider with full ASEAN customs connectivity. Find out more
Simpler trade. Smarter tech.
English 
Chinese (China) 
Chinese (Hong Kong) 
French 
German 
Italian 
Japanese 
Portuguese 
Romanian 
Slovak 
Spanish (Colombia) 
Spanish (Chile) 
Spanish (Ecuador) 
Spanish (Mexico) 