Shipping in or out of Asia?
We’re the only service provider with full ASEAN customs connectivity. Find out more

Simpler trade. Smarter tech.

ACI eHBL 267 – How to create and send a Close Message?

STEP 1: Make sure your manifest or house bill/s is in accepted status. 

STEP 2: In section #4 Housebill Summary, checkmark the box of the Cargo Control Number and hit the “Create CloseMessage(s)” button. 

STEP 3: You will be redirected to Close Message tab and should see a message that Close Message is created successfully. You may double-check the following information before sending to customs.

STEP 4: Once checked, you may tick the box, select Message Function code as Original and hit “Send” button.

STEP 5: Kindly wait for 10-15 for the response. 

Houston, we have a problem!

We are currently fixing this spaceship, so you might experience a bumpy flight.