ACI Highway 029 - I received a rejection saying "Cargo is not loaded in the Trailer." What does it mean? | Digital Customs Compliance Solutions for North America

If you changed trailer information/number, do not forget to update the cargo information as well.

STEP 1: Go to section #5 Cargo Summary. Select the Trailer in “Cargo is Loaded In”

STEP 2: Go inside the Cargo and load in the Trailer

STEP 3: Once loaded in the Trailer, click SAVE and RETURN button.

STEP 4: Resubmit Trip and Cargo as Add (if rejected) / Modify (if the system accepts the submission but not reflecting on CBSA’s end)

Houston, we have a problem!