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ACI Highway 002 – How do I change the PORT or ESTIMATED DATE OF ARRIVAL on my ACI eManifest?

If the trip is in an Accepted status: 

STEP 1: Send the trip and cargo as DELETE.

STEP 2: Once the trip and cargo turn to CL status (Cancellation Accepted), make the necessary changes, click SAVE. 

  • When prompted “Do you want to apply changes to cargo as well” Click “OK”

STEP 3: Send Trip and Cargo as ADD and click Send to Customs button. 

  • Note: If the trip or cargo comes back in CR status (Cancellation Rejected), please contact CrimsonLogic Support for further assistance

If the trip is in Draft status:

  • Simply make the necessary adjustments, save, and send the trip to customs

Houston, we have a problem!

We are currently fixing this spaceship, so you might experience a bumpy flight.