Summary
Client: Polaris Transportation Group – Canada’s leading cross-border LTL transportation carrier and supply chain management company
Product Used: CrimsonLogic’s ACI Highway eManifest
Challenge
Polaris was unable to transmit Highway eManifest data to the Canadian Border Service Agency (CBSA) via their TMS, and resorted to manual filing on CBSA’s portal, causing delays and inefficiencies.
They required a software capable of establishing a robust connection to CBSA and ensured continuous monitoring, but the associated complexity, costs and maintenance were prohibitively high.
Solution
CrimsonLogic’s ACI Highway eManifest
Benefits
- Seamless integration with CBSA: CrimsonLogic’s ACI Highway eManifest software served as a reliable conduit for transmitting manifest data and it was easily integrated with Polaris’ existing EDI capabilities, eliminating the need for a new system development in order to establish a connection with CBSA. By leveraging Machine Learning and Robotic Processing AI automation, Polaris was able to clear customs within minutes instead of hours or days through the previous methods.
- Cost savings: The implementation of CrimsonLogic’s ACI Highway eManifest software eliminated the need for Polaris to invest in costly infrastructure, such as MQ Servers, and hire dedicated IT personnel. This resulted in significant cost savings for the company.
- Enhanced efficiency: Polaris was able to improve the efficiency of customs clearance procedures. Through a combination of Polaris’s AI and CrimsonLogic automated data transmission process, the team experienced reduced manual errors, streamlined operations by eliminating the need for manual filing of eManifest on CBSA’s portal, and accelerated the border-crossing timeline.
- Improved service levels and availability: The reliability of CrimsonLogic’s solution enabled Polaris to enhance service levels for their customers’ shipments. By ensuring consistent and timely data transmission to CBSA, the company also experienced fewer delays and improved border crossings for their drivers.
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