The submitted manifest has an ACE id that is invalid. The truck, trailer, or crew received an invalid ACE ID.
Resolution:
Check the information for the driver, trailer and truck. If one of the parties are using the invalid ACE ID, please try the following:
For Conveyance/Truck:
- Remove conveyance/truck ACE ID.
- Save the manifest.
- Resubmit as ADD.
For Equipment/Trailer:
- Remove equipment/trailer ACE ID.
- Save the manifest.
- Resubmit as ADD.
For Driver:
- Check if the driver has both the fast card and ace id. Should the driver have the fast card, then use it in place of ace id.
- If the driver does not have the fast card, check if the ACE id number used is correct.
- If ace id is correct, resubmit as ADD.
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