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FAQ 06 – Why haven’t I received a declaration accepted message yet?

The declaration accepted notice is only sent when both the release request and the ACI cargo are on file. Customs brokers will not receive the declaration accepted notice if the ACI cargo has not been reported by the carrier or the freight forwarder.

Check with the other trade chain partners to confirm that all required documents have been accepted by the CBSA.

Houston, we have a problem!

We are currently fixing this spaceship, so you might experience a bumpy flight.