FAQs
- FAQ 01 – How do I delete my temporary internet files?
- FAQ 02 – How do I turn on compatibility view in Internet Explorer?
- FAQ 03 – What is the procedure for registering with the CBSA for EDI?
- FAQ 04 – What is the status of a transaction number/cargo control number (CCN)?
- FAQ 05 – What does the W80 error code mean?
- FAQ 06 – Why haven’t I received a declaration accepted message yet?
- FAQ 07 – What do the 464 and T36 error codes mean?
- FAQ 08 – Could you check to see if the Release on Minimum Documentation (RMD) corrector has been processed by the port?
- FAQ 09 – What does a Canadian Food Inspection Agency (CFIA) reject message means?
- FAQ 10 – What does this error message mean: “Electronic Data Interchange (EDI) changes not accepted after arrival”?
- FAQ 11 – Can you reject the transaction back to me?
- FAQ 12 – What is a Cargo Control Number (CCN)?
- FAQ 13 – What is a Conveyance Reference Number (CRN)?
- FAQ 14 – What is a Combined Highway Document?
- FAQ 15 – When do I submit a “change” or “amend” to update my cargo information?
- FAQ 16 – How do I add a CCN to a CRN that has already been submitted?
- FAQ 17 – Why is my shipment showing “HELD”?
- FAQ 18 – Can I change the document number of a CCN or CRN once it has been submitted?
- FAQ 19 – What if the marine terminal, airline warehouse operator etc. is not set to receive electronic notices?
- FAQ 20 – Released / Held / Authorized to deliver will only be sent upon “arrival” of the cargo or house bill. Does this mean vessel arrival or a successful filing with CBSA?
- FAQ 21 – Can a CFS nominate their FIRMS code on a HAWB?
- FAQ 22 – Do I Need a Lacey Act Declaration?
- FAQ 23 – How long does CBP take to process & approve an LOI (letter of intent)?
- FAQ 24 – Do I need to file section 321 shipments in ACE if I’m driving commercial shipments across the border in my car?
- FAQ 25 – How to apply for a CBSA Highway Carrier Code?
- FAQ 26 – What is a CBSA Deconsolidation Notice?
- FAQ 27 – What are the Partner Government Agency (PGA) Policies Regarding the Section 321 De Minimis Value Rule?
- FAQ 28 – Do you have the CBP LOI Requirements of ACE Ocean, ISF, ACE Air and ABI per user?
