“We were driven to explore a solution by the urgent need to streamline customs compliance processes more efficiently. CrimsonLogic’s solutions not only optimized our workflow, but it also led to significant productivity gains and elevated our customers’ experience when using our platform. What sets CrimsonLogic apart is their API interface, which could be seamlessly integrated with our platform, and the exceptional support provided in ensuring minimal downtime and swift issue resolution.”
Ahmed Shabib
CEO, Shipthis, Inc.
Summary
Client: Shipthis, Inc. — a leading digital freight forwarding software provider
Product Used: CrimsonLogic’s digital customs compliance solutions
Challenge
Shipthis encountered notable hurdles in ensuring compliance for their customers despite their platform’s aim to streamline operations. Challenges arose in seamlessly transmitting compliance messages to the U.S. Customs and Border Protection (CBP) and Canada Border Services Agency (CBSA). Their customers had to resort to disjointed software solutions, leading to workflow fragmentation and inefficiencies.
Solution
CrimsonLogic’s digital customs compliance solutions enabled seamless integration to CBP and the CBSA, resulting in timely transmission of compliance messages directly through Shipthis’ platform.
This streamlined operations for Shipthis’ customers and strengthened their value proposition by eliminating multiple software dependencies.
Benefits
- Enhanced workflow efficiency: Shipthis saw a significant improvement in their workflow which resulted in faster and more efficient freight forwarding operations.
- Seamless compliance message transmission: With the necessary API integrations provided by CrimsonLogic, Shipthis can now seamlessly send compliance messages directly to CBP and the CBSA through their platform, resulting in heightened customer satisfaction and retention.
- Competitive differentiation: By ensuring compliance for their customers, Shipthis distinguishes itself in the competitive freight forwarding solutions market, gaining a distinct advantage.
