Manifest data referencing a shipment identified to the House AWB level cannot be accepted by Air AMS in the event the incoming air carrier reported the associated AWB information to AMS as non-consolidated shipment (without the consolidation identifier), resulting in a simple AWB record. Fatal error, Message Types FRI, FRC, FXI, FXC.
Next Steps: For consolidated shipments, the incoming Air Carrier must transmit the information to CBP that is applicable to a Master Air Waybill by including the consolidation indicator.
The consolidation indicator might be missing on the AWB filing. If there is a House AWB to follow, the Master AWB must designate a consolidation identifier “M” to be identified as a Master Air Waybill. Kindly check with the carrier. If the carrier can make the update, then you should be able to resubmit for the HAWB.