Know someone who could benefit from our customs & trade compliance solutions?
Refer them today and earn exclusive rewards for every successful sign-up. Find out more.

Simpler trade. Smarter tech.

ACE Highway 26 – I received a rejection...

The filer mistakenly entered an invalid SCAC on the manifest. 

Resolution:

  1. Double check the SCAC used.
  2. If it’s incorrect, submit manifest for CANCELLATION.
  3. Once it is CL replace with the correct SCAC in trip & shipment portion.
  4. Resubmit as ADD.


Note: If it is already rejected, please change it to the correct information and resubmit as ADD.

Houston, we have a problem!

We are currently fixing this spaceship, so you might experience a bumpy flight.