Know someone who could benefit from our customs & trade compliance solutions?
Refer them today and earn exclusive rewards for every successful sign-up. Find out more.

Simpler trade. Smarter tech.

Billing & Administration 025 – Data Retrieval Template

Dear Client, 

Kindly fill up the information below for data retrieval request.

  • a. Company Name :
  • b. Requester’s Name :
  • c. Document Requested (ACE, ACI, etc.) :
  • d. Retrieval Period (start and end date) :
  • e. Caller’s email address or the Company’s email address :


Please take note:

  • a. Total charge : $25 per 3 months interval
  • b. Processing Time (from the confirmation of the request)
    • 1-3 months of data retrieval – 5-7 business days
    • 4-8 months of data retrieval – 7-10 business days
    • 9 months to 1 year – 10-12 business days
    • 2 years – 15-18 business days

Houston, we have a problem!

We are currently fixing this spaceship, so you might experience a bumpy flight.