Know someone who could benefit from our customs & trade compliance solutions?
Refer them today and earn exclusive rewards for every successful sign-up. Find out more.

Simpler trade. Smarter tech.

ACI Highway 029 – I received a rejection...

If you changed trailer information/number, do not forget to update the cargo information as well. 

STEP 1: Go to section #5 Cargo Summary. Select the Trailer in “Cargo is Loaded In” 

or

STEP 2: Go inside the Cargo and load in the Trailer 

STEP 3: Once loaded in the Trailer, click SAVE and RETURN button.

STEP 4: Resubmit Trip and Cargo as Add (if rejected) / Modify (if the system accepts the submission but not reflecting on CBSA’s end) 

Houston, we have a problem!

We are currently fixing this spaceship, so you might experience a bumpy flight.