Shipping in or out of Asia? We’re the only service provider with full ASEAN customs connectivity. Find out more
Simpler trade. Smarter tech.
ACI eHBL 065 – I received the rejection “461: CCN (CCN)/Supplementary Reference-REQUEST MUST EXIST ON FILE”. What does it mean?
REQUEST MUST EXIST ON FILE’ means that the CCN is not yet in the system or has been cancelled but was submitted as a change. The resolution is to resend the manifest as original.