ACI eHBL 230 - When "document not on file" is issued, will it reference whether it was generated based on a previous message being cancelled/rejected as opposed to never actually being on file? | Digital Customs Compliance Solutions for North America

ACI eHBL 230 – When “document not on file” is issued, will it reference whether it was generated based on a previous message being cancelled/rejected as opposed to never actually being on file?

When a client receives the “Document Not on File” notice, they should be able to determine whether they have actually submitted the document or not. The notice is sent to carriers when a House Bill Close Message or Pre-Arrival Release document quotes a Cargo Control Number (CCN) with the carrier’s carrier code.

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ACI eHBL 230 – When “document not on file” is issued, will it reference whether it was generated based on a previous message being cancelled/rejected as opposed to never actually being on file?

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ACI eHBL 230 – When “document not on file” is issued, will it reference whether it was generated based on a previous message being cancelled/rejected as opposed to never actually being on file?

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